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© 2005
Wills Transfer Ltd.

THANK YOU FOR CHOOSING

HOW DID WE DO? 

We need your help to measure the quality of the moving service we provided to you.

Thank you in advance for completing our survey.

   
 

 Name:     

 Email:      

 Order #:    

     
 
  Using a rating scale of 1 to 10, please rate your level of satisfaction with each of the areas. (assuming 1 is poor and 10 is excellent.)
     
  1.  Pre-Move (sales/estimating)  
 

Professionalism of moving consultant

Explanation of services provided

Speedy response to your questions

 
 
     
 2.  Packing Services (if purchased)  
 

On time arrival

Appearance of packing crew

Care taken in packing your belongings

     
 3.  Loading Services  
 

On time arrival

Appearance of loading crew

Care taken in handling your belongings

     
 4.  Delivery Services  
 

On time arrival

Appearance of delivery crew

Care taken in handling your belongings

Estimated versus actual charges

Quick resolution of any problems

     
     
 5.  All things considered, would you choose again?       
     
     
 6.  Is there any particular reason that you would or would not choose again?
   
     
     
 7.  Do you have any comments that can help serve you better?
   
     
     
 8.  Enter the numbers you see in the image below: