Canadian Third Party Logistics

Warehousing and Third-Party Logistics(3PL)

Our Services

What We Do?

Wills Transfer provides warehousing, third-party logistics, fulfillment, distribution, transportation and value-added services for businesses across Eastern Ontario and beyond. Our seven facilities provide more than one million square feet of warehouse capacity, with solutions for food, pharmaceutical, temperature-sensitive, general and security-sensitive inventory.

Strategically located in Eastern Ontario, our network of facilities offers close proximity to over 60% of the Canadian Population, the Port of Montreal, and US border crossings.

Through our network of facilities, we service major retailers, distributors, Amazon and others, including Wal-Mart, Loblaws, Shoppers Drug Mart, Costco, Sobeys, Giant Tiger, Whole Foods, Metro, Home Depot, Lowes, UNFI, GFS, Sysco and Farm Boy.

Our teams and processes are structured to do it right each time through order fulfillment, pick & pack services, kitting, asset tagging, container de-stuffing, cross-docking, inventory management, rail car siding, refrigerated storage, outsourcing solutions and shunting services.

Positive relationships are an essential building block of our business, and at Wills Transfer we strive to form lasting bonds with our suppliers, employees, and of course our clients.

Call or inquire now as to how Wills Transfer can contribute to your business’ success.

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Warehousing

Over 1 Million Square Feet optimized for efficiency and cost-effectiveness

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Distribution

Third-Party Logistics Distribution Service provider for businesses from Toronto, Montreal, Ottawa, Western Quebec, and the U.S. Eastern Seaboard

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Fulfillment

Specialized in working as a Business-to-Business Fulfillment Provider offering comprehensive solutions to simplify your entire logistics chain

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Logistics

Logistic Management Services in Eastern Ontario. Managing all your 3PL, Warehousing and Distribution needs

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At Wills Transfer Limited, we provide innovative logistics solutions to contribute to our customers’ success.

Warehouse Management Systems That Improve Supply Chain Performance

A warehouse management system gives businesses a clearer picture of what inventory they have, where it’s stored, and what needs to happen before an order leaves the facility. At Wills Transfer, the Excalibur WMS supports inventory, order and shipment visibility across our warehousing services. Clients can access critical information online instead of relying on disconnected spreadsheets or waiting for manual updates.

This warehouse management system also connects physical warehouse activities with fulfillment and distribution. Inventory entering one of our facilities can be received into the system, tracked during storage, picked for an order, and followed through shipping. For businesses combining warehouse storage with storage and shipping services, that continuity makes it easier to manage inventory without operating their own facility.

Real-Time Inventory Visibility

Wills Transfer provides clients with online access to current inventory information through its warehouse management system, making it easier to monitor stock quantities and inventory movement. This real-time visibility can support purchasing decisions, production planning and customer order management while helping identify discrepancies sooner. Our warehouse management software gives clients online access to current inventory information, helping them monitor quantities and understand what is moving through the warehouse.

That visibility becomes particularly useful when inventory is spread across changing storage requirements or several locations. A business using our warehousing and storage capacity can review stock information while Wills Transfer manages the physical inventory. Vendor Managed Inventory programs can also maintain agreed minimum and maximum quantities when that approach suits the client’s supply chain.

Faster Order Fulfillment and Distribution

Warehouse management is directly tied to the work required to move an order. Wills Transfer can receive inventory, store it, pick individual SKUs, pack orders and coordinate shipping through the same broader 3PL warehouse relationship. Cross-docking is available when products can move from inbound transportation to outbound shipments without spending unnecessary time in storage.

Our warehousing and distribution capabilities can also incorporate container de-stuffing, kitting, labelling, and other value-added work. Keeping these activities connected reduces the number of separate providers a client has to coordinate and gives fulfillment teams access to the inventory information needed to prepare orders accurately.

Scalable Solutions for Growing Businesses

Inventory requirements rarely remain fixed. Seasonal peaks, new products or expansion into Canada can increase storage needs, while slower periods can reduce them. Wills Transfer operates seven facilities with more than one million square feet of warehouse capacity, allowing qualifying clients to adjust their space rather than committing to an equivalent company-owned footprint.

The same model can support dry goods, racked inventory, and temperature-sensitive products. Businesses that require a cold storage warehouse can access refrigerated, cooler, or frozen capacity, while other products may be suited to ambient or air-conditioned space. Our warehouse management systems support visibility as these requirements change.

Warehousing & 3PL Services Across Canada

We have seven state-of-the-art warehouse facilities totalling over 1,000,000 square feet of temperature-controlled buildings, and a global distribution network. We offer the full spectrum of service solutions to help our clients maximize their profits. From raw materials to finished goods, sub-assembly and everything in between, Wills Transfer can help you improve cash flow and improve your customers’ satisfaction.

We are Controlled Goods Certified, we offer Approved Security Level B Storage Facilities, and support Security Cleared Personnel (Level 1 & 2).

Brockville

Smiths Falls – Head Office

Third Party Logistics in Ottawa

Perth

Cornwall

Businesses should look for a 3PL warehouse partner that offers more than storage space, including the right mix of infrastructure, technology, and operational flexibility to support their full supply chain. A strong provider should be able to handle different inventory types, scale capacity as demand changes, and integrate warehousing with distribution, fulfillment, and transportation without requiring constant system overhauls. This ensures long-term efficiency and continuity as business needs evolve.

Things to keep in mind when evaluating a partner include storage flexibility, value-added services, real-time inventory visibility, and the ability to support industry-specific requirements such as food-grade handling, temperature control, or secure storage. Providers that combine these capabilities with integrated logistics planning and modern warehouse management systems can help reduce operational complexity and improve overall supply chain performance.

The sections below outline the core capabilities businesses should expect from a full-service 3PL warehouse partner, including flexible warehousing and storage services, integrated logistics and transportation support, and technology-driven operational management.

Flexible warehouse storage services in Ontario

Flexible Warehousing and Storage Services

A useful warehousing service should match the product and the amount of space required. Wills Transfer offers dry and ambient storage alongside air-conditioned, refrigerated, cooler and frozen options. Food-grade warehousing and security-sensitive storage are also available for qualifying requirements.

Scalable capacity is especially relevant for businesses dealing with seasonal demand or expansion. Instead of taking on a fixed warehouse footprint, clients can use third-party warehousing companies to add capacity as inventory grows and reduce it when requirements change. Racking, commercial storage, and managed labour can be incorporated where the operation calls for them.

Integrated Logistics Planning and Transportation

Storage is only one part of warehouse management. Inventory eventually needs to be received, moved, fulfilled, and delivered. Combining logistics planning services with transportation coordination can reduce the handoffs involved in getting products through the supply chain.

Wills Transfer can connect warehouse services with cross-docking, retail distribution, dedicated transportation, shuttle services, and shunting. For clients that need broader warehousing and distribution support, fulfillment and inventory management can remain within the same operating relationship instead of being managed through several unrelated providers.

Technology, Compliance, and Operational Expertise

Technology should give clients usable information about their inventory rather than simply recording warehouse activity internally. A warehouse management system with online reporting can show inventory, orders, and shipments while supporting data flow between logistics operations and client systems.

Industry requirements matter as well. Wills Transfer provides capabilities for food, pharmaceutical, and security-sensitive inventory, including SQF-certified capacity, Controlled Goods certification, and Approved Security Level B storage facilities. These capabilities give businesses a practical basis for comparing warehouse companies when product handling, security, or temperature controls are part of the decision.

How A Real-Time Warehouse Tracking System Can Help

With 24/7 access to real-time data through our WMS, clients can track shipments, monitor stock levels, and make strategic adjustments on the fly. This level of transparency helps businesses reduce waste, lower holding costs, and improve customer satisfaction. Whether you need instant updates on inbound deliveries or visibility into outbound shipments, our technology keeps you informed at every step.

Our Carrier Partners

Frequently Asked Questions

What Types of Businesses and Industries Can Use Wills Transfer’s 3PL Services?

Businesses across many sectors can use our 3PL services when they need flexible storage, inventory control, fulfilment, or distribution support. We work with food and beverage companies, pharmaceutical and medical suppliers, government contractors, controlled-goods organizations, manufacturers, retailers, importers, eCommerce brands, and businesses in construction, mining, technology, automotive, packaging, pulp and paper, and oil and gas. Our warehouse management system helps clients track products and orders across operations. Whether you are managing raw materials, finished goods, seasonal inventory, retail shipments, or direct-to-consumer orders, we can tailor services around your products, volumes, security needs, delivery requirements and long-term supply chain goals.
Can Wills Transfer Manage Warehousing, Inventory, Order Fulfilment, and Distribution Under One 3PL Program?

Yes. We can combine warehousing, inventory management, order fulfilment, transportation, distribution, and reporting within one coordinated 3PL program. Products can move from receiving and storage through picking, packing, kitting, labelling, shipment preparation, and final distribution without requiring businesses to manage several providers. Our warehouse management system gives clients real-time access to inventory and order information while supporting reporting, physical counts, billing, and system integrations. Each program is built around the client’s products, order volumes, customer requirements, and delivery expectations. Businesses may outsource one service initially or place a broader portion of their supply chain under our experienced logistics management team.
What Fulfilment Services Are Available for eCommerce, Amazon FBA, Retail, and B2B Orders?

We provide fulfilment services for eCommerce, Amazon FBA, retail, and business-to-business orders. Available support includes receiving, inventory tracking, pick and pack, kitting, assembly, product labelling, relabelling, asset tagging, custom packaging, co-packing, subscription box assembly, stretch wrapping, and outbound shipment preparation. We can process small orders, bulk shipments, multi-item orders, promotional kits, and retailer-ready deliveries without predetermined pick-and-pack quantity limits. Our warehouse management system can connect with ERP platforms, shopping carts, carrier systems, and order-entry tools. We also coordinate carrier selection, documentation, order changes before shipment, courier services, dedicated transportation, and reliable domestic or international distribution support when required by clients.
Can Wills Transfer’s Warehouse Space and Logistics Services Scale as Inventory Levels or Order Volumes Increase?

Yes. Our warehouse capacity and logistics services are designed to adjust as inventory levels, seasonal demand, promotions, product launches, or order volumes change. Businesses can increase or reduce storage without constructing, leasing, or staffing their own facility. We offer more than one million square feet across seven Eastern Ontario warehouses, with dry, air-conditioned, refrigerated, cooler, frozen, racked, bulk, secure, and dedicated options. Our warehouse management system provides real-time inventory and order visibility as activity grows. Storage can also be combined with labour, fulfilment, transportation, vendor coordination, reporting, and distribution, allowing the wider program to scale smoothly alongside the growing business.
How Can Integrated Logistics Management Improve Supply Chain Efficiency?

Integrated logistics management brings warehousing, inventory, fulfilment, transportation, distribution, and reporting into one coordinated operation. This reduces the need to manage separate providers and helps information move more consistently from receiving through final shipment. Our warehouse management system supports real-time inventory visibility, order tracking, reporting, physical counts, and integrations with customer platforms. With clearer data and connected processes, businesses can respond to demand changes, monitor stock levels, reduce manual order entry, coordinate vendors, and prepare shipments more efficiently. We tailor each logistics program to the client’s products, markets, service expectations, and order volumes rather than applying a fixed operating model.
What Should eCommerce Businesses Consider When Choosing a Warehousing and Fulfilment Provider?

eCommerce businesses should consider storage capacity, inventory accuracy, order visibility, integration options, fulfilment flexibility, shipping support, and the provider’s ability to scale. The right partner should accommodate changing volumes, connect with shopping carts, ERP platforms, and carrier systems, and handle services such as pick and pack, kitting, labelling, packaging, returns-related order changes, and outbound preparation. Our warehouse management system gives clients real-time access to inventory and order information while supporting automated data exchange and custom reporting. Businesses should also review warehouse locations, security, product-handling requirements, delivery coverage, communication, and whether the provider can support both current operations and future growth.
How Does the Onboarding Process Work When Moving Inventory From an Existing Warehouse or 3PL Provider?

Onboarding begins with a discussion about your products, inventory volumes, order activity, service requirements, technology, and desired transition date. We then develop a plan for receiving inventory from your current warehouse or 3PL provider, checking quantities, identifying discrepancies or damage, classifying products, and placing them into the appropriate storage configuration. Product and order data can be transferred or connected through integrations with our warehouse management system. Depending on the program, onboarding may also include item-master setup, labels, reporting requirements, carrier connections, fulfilment instructions, and inventory reconciliation. Our team coordinates the changeover to reduce disruption and establish clear day-to-day operating procedures.
What Information Does a Business Need to Provide to Receive a 3PL Warehousing and Logistics Quote?

To prepare a 3PL warehousing and logistics quote, provide details about your industry, product types, required services, inventory volume, pallet or storage requirements, weekly or monthly order activity, and desired start date. It also helps to explain your current fulfilment model, receiving patterns, shipping destinations, item count, special handling needs, temperature or security requirements, and expected seasonal changes. Integration needs for ERP, shopping cart, carrier, or order-entry platforms should also be identified. Our warehouse management system can support different users, locations, transactions, and reporting requirements. These details allow us to assess space, labour, technology, transportation, and fulfilment needs more accurately.

Testimonials

Professional, helpful, understanding, efficient, accurate, and very easy to communicate with. An excellent warehouse, and team.

Isaac Shapiro

Will's has helped us expand our warehousing capability, giving us access to volume discounts, and better product availability for our customers. They are very easy to deal with, and pricing is reasonable, much cheaper than a new facility of our own! Dave Digel - President

Dave Digel

Wills management my warehouse operations for several years until we closed the warehouse. They firmly believe and execute to their Mission Statement in helping us to succeed. I found them to be responsive to our needs and willing to work to meet our requirements including those outside normal business hours. Terry and Jordi were a pleasure to deal with.

Rick Thompson

Great experience. Friendly people. Above and beyond service. Here in Perth they save the day. Five stars for sure.

Kelvin Hodges

The team at Wills have always gone out of their way to assist us in all our many storage requirements. Even last minute requests are met with professionalism and care to help us with our storage issues. I know we keep you busy with our unpredictable requests and it is appreciated. Thank you.

Lisa Armstrong