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Warehousing and Third-Party Logistics (3PL)
Serving Eastern Ontario and Western Quebec since 1945.

Warehouse Safety & Compliance

Warehouse Safety & Compliance

With over 75 years’ experience, Wills Transfer is committed to Driver Safety & Compliance. We work hard to ensure that our drivers are trained, and our equipment is secure because at Wills Transfer, we understand that Driver Safety & Compliance takes dedication.

Steps to Driver Safety & Compliance at Wills Transfer

Driver Application, Branch Screening Process

  • Start Driver recruitment process
  • Review resume’ for qualifications and previous experience
  • Phone or virtual interview (approximately 1 hour) to verify:
    • Driving history (current abstracts)
    • Police records check
    • Accidents, violations
    • Hours of service knowledge
    • Vehicle inspection knowledge
    • Safety Observations & Job Motivation quality check
  • Score/Grade Candidate on above criteria

Validation Process

  • Discuss interview results with Branch Manager
  • Schedule a one-to-one interview
  • Conduct a pre-employment drug test and review results
  • Complete and issue a written job offer
  • Receive signed offer

Safety & Compliance Orientation Process

Head Office Orientation, Day #1

  • ½ day with Driver Recruiter and ½ day with Health & Safety Manager
  • Driver file completed with the following documentation:
    • Pre-Employment drug testing results
    • HOS (hours of service) training
    • Vehicle Inspection training
    • Load Security training
    • ELD (electronic logging device) training
    • Annual Review training
    • TDG (transportation of dangerous goods) training
    • WHMIS/ GHS (workplace hazardous material inspection sheets or global harmonized sheets) training
    • Workplace Violence training
    • SOP and Policy training
    • Health & Safety workers training
    • Hazard Recognition training
    • Site-specific training

In Cab Training, Day #2.

  • Driver Trainer is assigned to New Driver
  • Driver in-cab training can range anywhere from 1 to 5 days
  • Driver Trainer completes a New Driver evaluation package and provides aid in areas that need extra attention
  • Driver Trainer completes a Road Test and reviews package with new Driver & the Driver Recruiter
  • First days, New Driver has contact with Driver Recruiter to ensure safety compliance and on-the-road comfort is present

Annual Training & Review

  • Driver Recruiter meets one-to-one with all Drivers
  • Quarterly random drug and alcohol testing through Driver Check
  • ISAAC, Weekly Speed Gauge Reports indicates how well driver is doing controlling speed. ISAAC Scorecard is provided for the previous month (driver score out of 100…target is 90%…proposals given on how to improve score if needed)
  • Wills Transfer’s SOP and Policy reads along with any Federal Legislation additions or omissions
  • CVOR accident/incident (Commercial Vehicle Operator’s Registration)
  • COVID compliance
  • Quarterly Driver abstract overview results:
    • Hours of service
    • Cargo securement
    • Dangerous goods
    • Mechanical issues
    • CVSA inspection results (Commercial Vehicle Safety Alliance)

Annual Safe Driver Award Program

If a Driver meets or surpasses all criteria under Annual Training and Review, they are deemed to be a ‘Safe Driver’ and awarded a Safe Driving Pin. Each pin represents the number of consecutive years the Driver has met the outlined review requirements.

Our Fleet Safety

At Wills Transfer, we strive to meet all safety and compliance regulations by committing to:

Service Agreements

We use service agreements to ensure the mechanical safety of our fleet.

Insurance Coverage

We can verify that our fleet insurance is current and up to date.


Wills Transfer continually invests in proper, high-quality equipment that is maintained, regulated, and routinely replaced. In addition, technology enables us to monitor the performance of our equipment in real-time using onboard GPS and ISAAC Instruments Driver centric Fleet Management Solutions. https://isaacinstruments.com/en/

For more information about Wills Transfer’s Driver Safety & Compliance please call 1-613-283-0225 or contact us here.

To apply for a position as a Driver please send your resume to hr@willstransfer.com

Warehousing and Third Party Logistics - Wills Transfer
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Main Warehouse:
3100 Swansea Crescent,
Ottawa ON K1G 3W4
Local phone: (613) 744-0970
Satellite Warehouse:
4-116 Willowlea Road,
Carp ON K0A 1L0
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2210 Parkedale Avenue,
Brockville ON K6V 5V2
Local phone: (613) 345-1307
Satellite Warehouse:
100 Central Avenue West,
Brockville ON K6V 4W6
Local phone: (613) 345-1307
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